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FAQs

Ordering and Shipping

When will my order ship?

Ordering must be done on the website at least 15 days prior to the expected delivery date of Alta Gift Basket to Alta customer.

For bulk orders and orders with VIP requests, delivery date depends on the complexity of requests.

Although all requests such as signed greeting and video greeting by requested personalities are arranged by our network of agents from the Luxury Concierge, the time frame may be adjusted to make the impossible possible and make every single requested thing happen by hook or by crook.

Can I place an order to be shipped outside Metro Manila?

Alta Gift Basket can always arrange delivery of luxury baskets anywhere requested by an Alta customer.

Even if it means dispatching our choppers from Metro Manila to the highlands of Tagaytay where an Alta customer is enjoying a countryside vacation, the luxury baskets will always be presented in style by our gorgeous basket bearers.

For Alta customers within the roads of Metro Manila, we have a fleet of luxury sports cars that can line up for display at the entrance of the venue with our drivers each opening the door for the gorgeous basket bearer before walking on the red carpet to present the luxury baskets to the Alta customer. Imagine having our gorgeous fashion models presenting to you in style the Alta Gift Basket in your wedding day while you are walking to exit the church, and all you see are luxury sports cars ready to be your convoy as you are driven by your chauffeured limousine car to the wedding reception—an exclusive experience that no one else outside the 1% of the 1% has ever done before, a super unique experience that will never be done again. At Alta Gift Basket, if it doesn’t exist, we create it. If it hasn’t been done, we do it the Alta way.